Superior Maintenance Co. believes training commences at the interview process and continues indefinitely.
With our TQM initiatives this need is even greater. We have developed a training manual which covers standardized methods for various tasks and safety, but will emphasize training and education in the areas of TQM and team development.
We utilize SMC Management, team leaders, suppliers, outside consultants, seminars, and workshops to meet our training requirements.
Our training manual is supported by videotapes and testing to measure training effectiveness. All SMC employees will participate.
| TYPE OF TRAINING | PERFORMED BY | BENEFITS |
|---|---|---|
| Orientation | Team Leader or training coach | Positive First Impression |
| On-the-job Training | Training Manager, Team Leader, Training Coach | Creates a lasting memory |
| Classroom Training | Training Manager, Team Leader, Training Coach | Makes the worker feel important |
